Today’s an age full of social media so businesses should take advantage of that. People use it to communicate with others, and businesses should do the same by allowing comments from their customers through social media. That would allow them to receive feedback they can use for further product and process developments.
@Floyd – exactly. Unfortunately many businesses are still fearful about social media. But that only means they should sort out their customer service and improve their overall performance! Once you’re out there in public, the perception of your business will come from the consumer. Business beware 🙂
2 Comments on “How To Get Feedback From Your Target Market With Social Media”
Today’s an age full of social media so businesses should take advantage of that. People use it to communicate with others, and businesses should do the same by allowing comments from their customers through social media. That would allow them to receive feedback they can use for further product and process developments.
@Floyd – exactly. Unfortunately many businesses are still fearful about social media. But that only means they should sort out their customer service and improve their overall performance! Once you’re out there in public, the perception of your business will come from the consumer. Business beware 🙂