Hi, and many thanks for the kind words about my post. I’m glad you stopped by the blog and offered your thoughts there.
I like your comment “…its about the time you spend nurturing that community, whether its 30 people or 3 million.” For companies truly committed to delivering the best experience possible and affinity with lifetime value in mind, the quantity of community members is meaningless. Growth by numbers will be an organic by-product of consistent customer-centric execution.
2 Comments on “Social Media Matters: Measuring a Company’s Worth”
Hi, and many thanks for the kind words about my post. I’m glad you stopped by the blog and offered your thoughts there.
I like your comment “…its about the time you spend nurturing that community, whether its 30 people or 3 million.” For companies truly committed to delivering the best experience possible and affinity with lifetime value in mind, the quantity of community members is meaningless. Growth by numbers will be an organic by-product of consistent customer-centric execution.