Social media gives every business the opportunity to improve and expand upon their customer service profile. Whether it’s collecting valuable feedback, conducting polls, or providing a platform for complaints and comments – social media can do it all for you, in a fast, practical and sustainable manner. Let’s investigate how. #1: Run Customer Service Polls on Facebook Create a system … Read More
Nikon just insulted all of their fans. Find out how, and how they handled the whole fiasco. Plus get 4 lessons to take away with you, so that you are never in the same situation. Read more.