Social media gives every business the opportunity to improve and expand upon their customer service profile. Whether it’s collecting valuable feedback, conducting polls, or providing a platform for complaints and comments – social media can do it all for you, in a fast, practical and sustainable manner. Let’s investigate how. #1: Run Customer Service Polls on Facebook Create a system … Read More
The customers of today are very different from the customer of yesterday. Do you know the difference? Find out in today’s post on customer behavior and how its changed in the social media boom! Read it now!
Do you know how to leverage social media as a revolutionary customer service tool? Read today’s post and find out what you should be moving towards for your business!